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Extra skills required:
Fluent verbal communication abilities (Business English) , Call center expertise is an advantage but not mandatory,Willingness to work continuously in night shifts,Basic working knowledge of computers.For experienced candidates, knowledge of Denials management, A/R fundamentals, healthcare terminology, and ICD/CPT codes will be considered a plus, along with prior experience of working in a medical billing company and use of medical billing software. Access Healthcare will provide training on the client’s medical billing software.
Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services,Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference,Assess and resolve inquiries, requests, and complaints through calling to ensure those customer inquiries are resolved at the first point of contact,Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments.
A committed, trusted partner focused on transforming healthcare outcomes through technology and knowledge.Over 150 healthcare institutions – hospitals and healthcare systems, physician and independent non-acute care practices, RCM software vendors, and revenue cycle aggregators – trust us with their revenue cycle. We reduce costs and accelerate cash flow with more efficient billing, medical coding, payments, and collections processes. We apply technology and best practices to elevate clinical, administrative, and financial processes so our clients can focus on providing high-quality, timely patient care.Our team of over 19,000 revenue cycle professionals helps our clients redefine their revenue cycle and achieve superior administrative, financial, and clinical outcomes. We work with our clients to provide unmatched global delivery cost structures, market-leading automation solutions, and consistent quality.
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