International BPO Non Voice Process at

Skilora

Thiruvananthapuram
Full time
Posted on : March 20, 2022

Minimum Work Experience

0 – 2 years

Salary Range

Skills Required

Customer Support, Verbal Communication Skills, Written Communication Skills, Typing

Job Description

Skills required:

communication skills. Customer Support
Written communication skill
Customer Service
Typing Skills
Client Services
Customer Success
Computer Basics
Inbound BPO
International communications

Must discuss every matter with the supervisor or team leader to get any issue sorted. Giving a resolution to the customers or clients
Listen to team members feedback and resolve any issues or conflicts
Submit regular reports to management and seek new ideas and strategies to improve performance at the process
Keep up with trends and happenings in the industry and ensuring adherence to industry standards
Ensure that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges at all times

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About Skilora

Skilora online career platform is introduced with the main objective of assisting people to improve their professional skills and to attain vast career opportunities. We provide a unique platform for people to achieve their career goal. Skilora.com is desired to be a trendsetter in recruitment and manpower industries.

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