Shift: Rotational
Other Skills: Relevant Experience of working in Accounts Payable process
Excellent written & verbal communication skills with the ability to communicate clearly in all levels within the organization
Knowledgeable in MS Office (especially in Excel)
Preferably knowledgeable in Concur
Keen attention to details skills
Ability to handle varied volumes of workloads and to meet targets and deadlines on time
Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payment
Resolve all vendor queries and requests coming via e-mails / Tickets within the agreed SLA
Review and validate essentials of valid invoices like supplier details, PO, bank account, invoice #, invoice date, etc.
Maintain a tracker of the exceptions and ensure Invoices/queries are handled based on the exception tracker
Maintain exception logs for process-related exceptions as and when they occur for knowledge retention
Independently perform transactional tasks which support the compliance, planning and execution of assigned processes.
Follow up with requisitions (via calls/ mails or tickets) to solve hold invoices as per the AP guideline
Adhere to the internal compliance policy and guidelines established by the management on their daily operational activities
Perform daily internal audits to ensure all Invoices/queries are handled as per the guidelines
Helpdesk Queries/ Calls related to AP from both internal/external customers
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. Led by our purpose — the relentless pursuit of a world that works better for people — we drive digital-led innovation and digitally enabled intelligent operations for our clients. Guided by our experience reinventing and running thousands of processes for hundreds of clients, many of them Global Fortune 500 companies, we drive real-world transformation at scale. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our AI-based platform, Genpact Cora, we focus on the details – all 100,000+ of us. From New York to New Delhi, and more than 30 countries in between, we connect every dot, reimagine every process, and reinvent the ways companies work. We know that reimagining each step from start to finish creates better business outcomes. Whatever it is, we’ll be there with you – accelerating digital transformation to create bold, lasting results – because transformation happens here.
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