Business Analyst at

MattsenKumar

Gurugram
Full time
Posted on : April 7, 2022

Minimum Work Experience

1+ years

Salary Range

Skills Required

Customer Support, Verbal Communication Skills, Written Communication Skills, Excel, BPO Operations, English Speaking

Job Description

Business Analyst is responsible for building queries for process improvement projects on MK SmartSpeech using Speech Analytics tool, ensuring that valuable insights are delivered to the client through the short-term projects.

Shift: Rotational

Business Analyst is responsible for building queries for process improvement projects on MK Smart Speech using Speech Analytics tool, ensuring that valuable insights are delivered to the client through the short-term projects.

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About MattsenKumar

For more than 15 years, MattsenKumar has been a pioneer in establishing and transforming contact center operations for leading organizations across the globe. Our team focuses on providing successful transactional output and offers business analytics and process improvement strategies by leveraging our Business Insights expertise. Our commitment to delivering quality outsourcing capabilities, highly qualified and trained workforce, proper data security measures in place, and promise of maximum ROI forms the secret MK sauce which our clients have embraced for the past 15 years.

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