Assistant Quality Manager at

Wipro

Bengaluru
Full time
Posted on : March 19, 2022

Minimum Work Experience

0+ years

Salary Range

Skills Required

Verbal Communication Skills, Written Communication Skills, Analytical Skills, BPO Operations

Job Description

Shift: Rotational

Selected candidate will be responsible for Delivery governance & CSAT management, working closely with Project Managers & Delivery Managers. Responsibilities include :

Providing consultative support to the project teams on right Delivery practices in Project Management, Engineering and Operations.
Monitoring of Delivery Performance through independent audits, assessments and reviews.
Provide consultative support for Proactive Prediction & continuous improvement of Delivery Performance.
Manage Customer Satisfaction Process – Getting Customer Feedback, Working with delivery team on Improvement Actions.
Drive compliance of mandatory processes.

Share this job

About Wipro

Wipro Infrastructure Engineering is a diverse industrial engineering business with expertise spanning over Hydraulics, Aerospace, Water treatment, Additive manufacturing and Automation Solutions with 20 state-of-the-art manufacturing facilities across 4 continents. Wipro Infrastructure Engineering is part of Wipro Enterprises .

Are you BPO ready?

Improve your chances of getting a job in your dream company with BPO Success Training!

Our 12 week program is designed by BPO industry veterans in close collaboration with the Industry, to ensure you are trained on the necessary soft skills and technical skills that the industry is looking for.

Our comprehensive program covers –