BPO Success Program - BPO Success

Skill yourself for the BPO Industry and Pay only on placement!

Get BPO ready with BPO Success Career Launcher Program, an intensive 12 week program designed to make you industry ready. The program has been developed by industry veterans in collaboration with leading BPO companies to impart exactly what the job demands!

With our unique Pay On Placement model, you get trained at zero upfront fees and start paying only on placement.

12 Week Hands-on Program

Personal Mentoring

100+ Hours of Live & Recorded sessions

Placement Assistance

Join our BPO Success Program with Pay on Placement!

Why BPO Success?

Here is what
industry experts say

As far as hiring criteria are concerned, we obviously look for educational qualification, skills, both technical and cognitive, as well as their ability to learn and motivational fit. We believe that the ‘right attitude’, motivation, and the ability to adapt and adapt, are all that is needed today to make any person ‘employable’.

Harshvendra Soin

Global Chief People Officer, and Head – Marketing, Tech Mahindra

I find every single enterprise, government client we talk to is thirsting for talent, AND THERE’s NOT ENOUGH SUPPLY. … It is impossible that there will be enough talent in the market. Colleges are slow to change their curriculum.

Arvind Krishna

Global Chairman & CEO, IBM

Today, the skills that companies are looking for, apart from obvious technical knowledge and skills, include excellent written and verbal communication. Listening is also a valuable skill especially in a virtual setting where one does not always have visual cues to go by. A firm knowledge of virtual collaboration tools, techniques, and best practices are also important, especially in settings that involve brainstorming, pairing on code development, etc. Self-motivated learning continues to remain as critical as it was in the mostly physical world.

Balvinder Khurana

Technology Principal & Global Data Community Lead, ThoughtWorks

Along with more application and software skills, a whole host of personal qualities will make individuals successful at anything they do – qualities such as a proactive mindset; adaptability in picking up and combining new skills, and an enthusiasm for learning. As hybrid work models become the new reality, cross-team functionality, collaborative working and the ability to communicate across a variety of time zones, teams, cultures and business units will increase in importance.

Sankalp Saxena

SVP and MD-Operations, India, Nutanix

Harshvendra Soin

Global Chief People Officer, and Head – Marketing, Tech Mahindra

Arvind Krishna

Global Chairman & CEO, IBM

About BPO Success Career Launcher Program

BPO Success Career Launcher program equips you with the three essential BPO skills – English & Communication Skills, Domain Skills and Career Success & Leadership Skills.

The program has been designed by Industry Leaders with 100+ years of cumulative BPO experience and is delivered by Industry veterans. The program has been developed in consultation with leading BPO companies to ensure the curriculum is up-to-date and meets the industry requirements.

The program has the right blend of practical, hands-on exercises and skill based knowledge to prepare you for the BPO world.

What You'll Learn

Domain Skills

Learn accounting & finance
Excel, Word & Powerpoint
Data entry & reconciliation
Quality & process training

Career Success & Leadership Skills

Collaboration
Critical thinking & problem solving
Confidence & self leadership
Virtual communication and more

English & Communication

Rigorous spoken English practice
Workplace communication training
Basic presentation skills
English fluency and confidence

Requirements

You are pursuing or completed your bachelor's degree (B.Com, B.Sc, B.A., etc).
Basic English speaking and writing (the program will be completely delivered in English).
A laptop (preferable) or a tablet with a steady internet connection for live video classes and pre-recorded videos.
Eagerness to learn and actively engage in the sessions.
At least 1-2 hours every day.

Curriculum

60+ modules / 12 weeks

BPO Domain Skills

Introduction to BPO
BPO in Service Sector - Non-voice
BPO in Service Sector - Voice Process
Risk & Compliance in BPO
Quality Customer Service

Communication Skills

Leadership Skills

Interview Success Skills

Program Highlights

12 Hours of Live Interactive Sessions
12 Hours of Expert Videos
10 Simulation Activities
2 Mock Interviews
18 Assignments
4 Live Projects
5 Case Studies
Certificate of Completion

Have any questions?

Not sure if this program is right for you? Wish to understand in detail how this program will help you with your career?

What our students say

In this course, I learnt to communicate in English. I overcome my fear to talk in front of the audience, my interview skills have improved highly. We had attended the internship in the reputed company, through that internship we got about knowledge about the company culture. We learnt our lessons more practically, it gave us confidence to learn more Finally, I got a job in a reputed company. I highly recommend this course to my friends and family.

V Madhuvanthi

BPO Success Program

This is very practical course as we study in a practical way. The faculty and the way of teaching are really great. We learn the outsourcing process through many videos and practical sessions. The program teaches us communication skills, spoken English and a lot more. They also teach us how to behave in our workplace. Life Skills are engaged. This course is all about demand in this situation.

S Gayathri

BPO Success Student

This BPO course is entirely practical and unique course. When I joined this course, I have no idea about what is the BPO course, but now I am studying third year, I have a clear picture about the BPO industries. We had our internships in Chennai at real IT sectors. We learned a lot through group discussion, role play, mock interview etc.

E Dharani Priya

BPO Success Student

This course gave us lot of opportunities to interact with professional people and also helped us especially me to overcome the stage fear by doing seminars and practicals like GD, mock interviews etc. That literally helped to crack the interview and got placed in my dreamt company. On the whole, BPO is a perfect course that will help you to have a perfect transition from a student to a professional.

M Priyadharshini

BPO Success Program

V Madhuvanthi

BPO Success Program

S Gayathri

BPO Success Student

Program designed by Industry Experts

Leo Fernandez

CEO, Ex-MD, Accenture, Singapore

Leo Fernandez is the CEO and Co-founder of TalentEase. He is a thought leader in education and consultant and coach to school leadership, teachers and parents. He has 18 years of Outsourcing Leadership experience in Asia Pacific consulting with and servicing Global and Regional clients.

Ed Valenzuela

Ex-MD, Accenture, US

Ed Valenzuela spent 16 years in various consulting, IT and outsourcing positions. He lived and worked on five continents and was proficient in Finance and Accounting, Human Resource processes, Procurement and IT services.

Anand Kabra

VP Talent Transformation, Cognizant

Leads the Strategic Talent Transformation focused around enabling business & people success. He has worked in global and country level HR & business roles and drove strategic Human Development and Operations for a massive employee strength delivering bottom-line impact and aligning organizational culture.

Nalin Singh

Co-founder, CEO Orbit Future Academy

Nalin Singh is the Co-Founder and CEO of Orbit Future Academy that provides “Skills for Future Jobs,” based out of Indonesia. He also leads its India business, Natio Cultus. He has held several leadership positions in leading global corporations across India, Asia, Europe and the US.

Skill yourself for the BPO Industry and Pay only on placement!

12 Week Hands-on Program

Personal Mentoring

100+ Hours of Live & Recorded sessions

Placement Assistance

Join our BPO Success Program with Pay on Placement!

Why BPO Success?

Here is whatindustry experts say

About BPO Success Career Launcher Program

What You'll Learn

Domain Skills

Career Success & Leadership Skills

English & Communication

Requirements

Curriculum

Program Highlights

Have any questions?

What our students say

Program designed by Industry Experts

Leo Fernandez

Ed Valenzuela

Anand Kabra

Nalin Singh

BPO Jobs by Location

About BPO Success

Here is what
industry experts say