Customer Delight at

Simplilearn Solution Pvt Ltd

Bengaluru
Full time
Posted on : April 7, 2022

Minimum Work Experience

2 – 3 Years

Salary Range

Skills Required

Verbal Communication Skills, Written Communication Skills, BPO Operations

Job Description

Shift: Rotational

Respond to high volumes of inbound customer queries over calls/ emails promptly; domestic & overseas customers.
Resolve product-related issues by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Work independently and efficiently to meet defined SLA.
Responsible for meeting productivity matrices and quality standards as per defined quality norms.

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About Simplilearn Solution Pvt Ltd

Simplilearn Solutions Private Limited is a company based out of Manoj Arcade, #53/1 C, 24th Main 2nd Sector, HSR Layout, Harlkunte, Bangalore, Karnataka, India.

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