Digital Relationship Executives at

Teleperformance

Gurgaon
Full time
Posted on : March 18, 2022

Minimum Work Experience

Freshers

Salary Range

Skills Required

Verbal Communication Skills, Written Communication Skills, BPO Operations, English Speaking

Job Description

Relationship Executives needs to manage calls from Premium account holder customers regarding Banking Products, customer service problems and Generate Lead of Banking products like Personal Loan, Home Loan, General insurance, Credit card, Auto Loan etc.

Relationship Management – To develop and strengthen customer relationships through effective relationship management in accordance with the business goals
Client Outreach – Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs
Customer Service and Sales – Up selling, cross-selling, providing regular market information and updates to the customers. Extremely efficient servicing of requests to create a superior customer experience. Act as the Single Point of Contact for customer’s Banking Requirements

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About Teleperformance

We are a global leader in solution design, business optimization strategies, front-office customer support, and back-office services like finance, accounting, collections, and tech support. With more than four decades of deep, industry-specific expertise and service innovation, Teleperformance offers the market’s most comprehensive service portfolio.

We’ll handle the day-to-day operations while you focus on growing your business.

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