Perform pre-call analysis and check status by calling, Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference, Record after – call actions and perform post call analysis for the claim follow – up, Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact, Keen learners will have an accelerated career growth, to take on leadership or SME roles.

Additional Information:

Shift : Night Shift

Profile : Candidates with in-depth understanding of the AR / Denial processes, and competence in one or more billing software.